Shipping & Return Policy

Shipping Policy:

Due to the current pandemic we are working on a low staff and have a ship time of 5-7 business days.

All orders are processed within 5 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

In-store pickup:

You can skip the shipping fees with free local pickup at 1703 Main Street, Belmar NJ. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 5 to 7 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 9am-5pm Mon-Fri & 10am-5pm Sat. & Sun. Please have your order confirmation email with you when you come.

Return Policy:

All merchandise must be returned unused and in its original packaging within 30 days of purchase date. Any candles damaged or burnt will not be accepted. Candles may be returned for store credit only. Bath & Body Products are final sale and can not be returned or exchanged.

Please Note: The customer is responsible for ALL shipping and handling costs.   Surf's Up Candle does not refund original or return shipping charges. Surf's Up Candle is not responsible for items that are lost while in transit to us, so, we recommend insuring your return package. If you received free shipping on your order, the original shipping costs will be deducted from your store credit if your order is returned.

 Once an order is placed online, it cannot be canceled.